1Life Insurance

1Life Insurance is close to Erling Road, Johannesburg Ward 96, City of Johannesburg Metropolitan Municipality, Gauteng, 2086

  • Address: 1 Telesure Ln, Dainfern, Johannesburg, 2191, South Africa
  • Phone: +27 860 105 340
  • Website: 1life.co.za

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1Life Insurance reviews

This insurance company is a fraudulent organisation that promises to pay out on accidental injuries and disability but they don't instead the unqualified staff hangs up on you or refers you to the ombudsman. I have a chronic illness which …

Received a call from their call centre agent -even after telling her that I wasn’t interested she rambled on from a script and kept asking -can I continue - even after I said that she may not. I hate putting down the phone on anyone even …

This company gains your information without consent, and when you request that your information be removed under the POPI act, they just hang up on you. Do not support this company, if their insurance practices are as honest as how they get and treat your personal data they are not to be trusted.

2023-09-23 Lindiwe

This insurance company is a fraudulent organisation that promises to pay out on accidental injuries and disability but they don't instead the unqualified staff hangs up on you or refers you to the ombudsman. I have a chronic illness which I disclosed to them before taking out a policy, now when I try to claim they nitpick on every medical condition I have ever had in my life and have never claimed for! They are a total rip-off company and should be shut down.

2023-09-23 Sipho

Received a call from their call centre agent -even after telling her that I wasn’t interested she rambled on from a script and kept asking -can I continue - even after I said that she may not. I hate putting down the phone on anyone even if they are just trying to do their job - here's hoping management get to read this then they know how bad their agents are.

2023-09-23 Thandi

This company gains your information without consent, and when you request that your information be removed under the POPI act, they just hang up on you. Do not support this company, if their insurance practices are as honest as how they get and treat your personal data they are not to be trusted.

2023-10-08 Zanele

They have a very poor customer service. The unqualified staff hangs up on you or refers you to the ombudsman when you have a genuine issue. Cannot trust their promises.

2023-10-13 Themba

I had a terrible experience with this insurance company. They promised to pay out for accidental injuries and disability, but when I tried to make a claim, they nitpicked on every little detail and made it almost impossible for me to get a payout. Their staff is unqualified and rude. Stay away from this company!

2023-10-18 Mpho

The call centre agent was extremely annoying. Even after I told her I wasn't interested, she kept rambling on from a script and asking if she could continue. I finally had to hang up on her. Terrible experience!

2023-10-23 Lebohang

I had a bad experience with this company. They obtain my personal information without consent and when I requested they remove it, they just hang up on me. Dishonest and untrustworthy!

2023-10-28 Khanyisile

The customer service at this company is terrible. The staff hang up on you or refer you to the ombudsman when you have a genuine issue. Not reliable at all.

2023-11-02 Ntando

This insurance company is a scam. They promise to pay out for accidents and disabilities, but they never do. The staff is unqualified and incompetent. Do not trust them with your insurance needs!

2023-11-07 Nozi

I received an unwanted call from this company's call centre agent. Even after I told her I wasn't interested, she kept talking and asking if she could continue. It was frustrating and annoying. Hope the management takes note of this terrible service.

2023-11-12 Tebogo

Stay away from this company. They obtain your personal information without consent and when you ask them to remove it, they just hang up on you. Not trustworthy at all!

2023-11-17 Lerato

The customer service at this company is awful. The staff hangs up on you or refers you to the ombudsman instead of resolving your issues. They cannot be relied upon.

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