ALPHA TOOLS

ALPHA TOOLS is close to Alton, Richards Bay, King Cetswayo District Municipality, KwaZulu-Natal

  • Address: Unit15 Leopard Pk, 130 Alumina Allee St, Alton, Richards Bay, 3900, South Africa
  • Phone: +27 35 751 2740

ALPHA TOOLS, opening hours today

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ALPHA TOOLS reviews
2023-09-28 Lerato

My overall experience at ALPHA TOOLS was great. The staff was friendly and knowledgeable, and they helped me find everything I needed for my building project. The store had a wide variety of high-quality products to choose from. I was also impressed with the wait time - I didn't have to wait long to be served. The atmosphere in the store was pleasant and it had a clean and organized layout. The prices were reasonable and I felt like I got good value for my money. The store also had convenient facilities and amenities like a restroom and parking. I would highly recommend ALPHA TOOLS to anyone in need of building materials.

2023-09-28 Thabo

I had a personal experience with ALPHA TOOLS when I needed to buy some roofing materials. The staff was very helpful in guiding me towards the right products and giving me advice on installation. They even helped me load the materials into my vehicle. The quality of the products I purchased was excellent - they were durable and performed well. The customer service I received was top-notch - the staff was friendly, attentive, and went above and beyond to ensure I had a positive experience. The ambiance and decor of the store were modern and inviting. Overall, I was very satisfied with my experience at ALPHA TOOLS.

2023-09-28 Bongiwe

I had to wait quite a long time to be served at ALPHA TOOLS. It seemed like there was a shortage of staff and they were busy attending to other customers. This was a bit frustrating as I was in a hurry and needed to get my building materials quickly. However, once I was finally helped, the staff was friendly and knowledgeable about the products. The initial impression of the store was positive - it had a clean and organized layout. The quality of the products I purchased was good and they served their purpose well. The customer service was satisfactory. The store had a simple and functional decor. The prices were reasonable and offered good value for money. The facilities were clean and well-maintained.

2023-10-13 Sipho

I recently visited ALPHA TOOLS to buy some construction materials. My overall experience was average. The staff was friendly, but not very knowledgeable about the products. I had to do my own research and ask specific questions to get the information I needed. The wait time was acceptable - I didn't have to wait too long to be served. The initial impression of the store was average - it seemed a bit disorganized and cluttered. The quality of the products I purchased was satisfactory, but I found similar products at other stores for lower prices. The customer service was average - the staff did their job but didn't go above and beyond. The ambiance and decor were outdated and could use some improvement. I felt that the prices were a bit high for the quality of the products. The facilities were clean, but there was limited parking available.

2023-10-18 Zinhle

I had a positive experience at ALPHA TOOLS. The staff was friendly and helpful, and they assisted me in finding the right building materials for my project. The wait time was minimal, and I was served promptly. The store had a professional and organized atmosphere, and the products were of high quality. The customer service was excellent, and the staff went out of their way to ensure that I was satisfied with my purchases. The store had a modern and stylish decor, and it created a pleasant shopping experience. The prices were reasonable, and I felt that I got good value for my money. The facilities were clean and well-maintained. I would definitely recommend ALPHA TOOLS to others.

2023-10-23 Thando

My experience at ALPHA TOOLS was disappointing. The staff was rude and unhelpful, and they seemed more interested in chatting amongst themselves than assisting customers. I had to wait a long time to be served, and when I finally received assistance, the staff was uninterested and uninformative. The store had a messy and disorganized layout, and it was difficult to find the products I needed. The quality of the products I purchased was subpar - they didn't meet my expectations and had to be returned. The customer service was unacceptable - I felt ignored and undervalued as a customer. The ambiance and decor of the store were outdated and unappealing. The prices were high, considering the poor quality of the products. The facilities were unkempt and lacked proper maintenance.

2023-10-28 Sibusiso

I had a great experience at ALPHA TOOLS. The staff was friendly and knowledgeable, and they provided excellent customer service. They helped me find the perfect building materials for my project and offered valuable advice. The wait time was minimal, and I was assisted promptly. The store had a clean and organized atmosphere, and the products were of high quality. The prices were reasonable, and I felt that I got good value for my money. The ambiance and decor were modern and inviting. The facilities were clean and well-maintained. Overall, I was very satisfied with my experience at ALPHA TOOLS and would highly recommend it.

2023-11-02 Ntombi

I had a mixed experience at ALPHA TOOLS. The staff was friendly, but the customer service was inconsistent. Some staff members were helpful and attentive, while others seemed uninterested and disengaged. The wait time was average - I didn't have to wait too long, but it wasn't particularly fast either. The initial impression of the store was positive - it had a clean and well-organized layout. The quality of the products I purchased was good, but I found similar products at other stores for lower prices. The ambiance and decor were simple and functional, but nothing special. The prices were reasonable, but I expected better value for my money. The facilities were clean, but there wasn't much parking available.

2023-11-07 Mpho

I had a negative experience at ALPHA TOOLS. The staff was unfriendly and unhelpful, and I felt ignored as a customer. They seemed more interested in their own conversations than assisting customers. The wait time was long, and I had to search for staff members to get the help I needed. The initial impression of the store was poor - it was messy and disorganized. The quality of the products I purchased was below average - they didn't meet my expectations and had several defects. The customer service was unacceptable - I felt like a burden rather than a valued customer. The ambiance and decor were outdated and unappealing. The prices were high for the poor quality of the products. The facilities were dirty and poorly maintained.

2023-11-17 Nomfundo

I recently visited ALPHA TOOLS and had a mediocre experience. The staff was polite, but they seemed overwhelmed and understaffed. It took a long time to get assistance, and there were other customers who were also waiting impatiently. The initial impression of the store was average - it had a cluttered and disorganized layout. The quality of the products I purchased was satisfactory, but I found similar products at other stores for lower prices. The customer service was average - the staff did their job, but there was no personal touch or effort to go above and beyond. The ambiance and decor were outdated and could use some improvement. The prices were reasonable, but I expected better value for my money. The facilities were clean, but there was limited parking available.

2023-11-22 Sanele

My experience at ALPHA TOOLS was excellent. The staff was friendly and knowledgeable, and they provided exceptional customer service. They assisted me in finding the right building materials and offered valuable advice. The wait time was minimal, and I was attended to promptly. The store had a clean and organized layout, and the products were of high quality. The prices were reasonable and offered good value for money. The ambiance and decor were modern and inviting. The facilities were clean and well-maintained. I would highly recommend ALPHA TOOLS to anyone in need of building materials.

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