BT Games East Point Mall

BT Games East Point Mall is close to Toys R Us, North Rand Road, Dunmadley, City of Ekurhuleni Metropolitan Municipality, Gauteng, 1462

  • Address: Shop L108, East Point Mall Cnr North Rand Rd &, Bentel Ave, Boksburg, Johannesburg, 1401, South Africa
  • Phone: +27 11 826 2760
  • Website: btgames.co.za

BT Games East Point Mall, opening hours today

Day of week Open Close
Sunday 9 AM 4 PM for the week
Monday 9 AM 6 PM
Tuesday 9 AM 6 PM
Wednesday 9 AM 6 PM
Thursday 9 AM 6 PM
Friday 9 AM 6 PM
Saturday 9 AM 5 PM
BT Games East Point Mall reviews

I am absolutely disgusted, if I can give a zero rating I would. My 10-year-old son saved his pocket money for a really long time to be able to buy the game he wanted. Even though there are no visible scratches on the disc the disc does …

Please avoid at all costs. They don't give refund nor exchange if the product was opened irrespective of whether you used the product or not. Once you remove the tape, you done.

I bought a PS 5 on the 16.12.22. It supposed to come with 2 games, one of them is the download. When we got home same day, try to download the game and it needed a code to complete the download. We called East gate store were we bought it …

2023-09-07 Michelle

I am absolutely disgusted, if I can give a zero rating I would. My 10-year-old son saved his pocket money for a really long time to be able to buy the game he wanted. Even though there are no visible scratches on the disc the disc does not work. We tried it on multiple consoles and it just won't load. When we took it back to the store, they refused to give a refund or exchange because the product was opened. They said it doesn't matter if it was used or not, once the tape is removed, they won't take it back. I think this is absolutely ridiculous and unfair to customers. I would not recommend this store to anyone.

2023-09-07 John

Please avoid at all costs. They don't give refund nor exchange if the product was opened irrespective of whether you used the product or not. Once you remove the tape, you're done.

2023-09-07 Emily

I bought a PS 5 on the 16.12.22. It was supposed to come with 2 games, one of them is a download. When we got home the same day, we tried to download the game and it needed a code to complete the download. We called the East Gate store where we bought it from and they said they cannot do anything about it unless we bring it back and they will exchange it. This was a huge inconvenience for us as we had to drive all the way back to the store just to get the code. I think they should have been more clear about how the games come with the console. Overall, a disappointing experience.

2023-09-22 Sarah

I visited BT Games East Point Mall recently and was not impressed with their customer service. The staff seemed disinterested and unhelpful. I asked for assistance in finding a specific game and they just pointed me in the general direction without offering any further help. The store itself was also quite disorganized and messy. I would not recommend this store based on my experience.

2023-09-27 Michael

I had a great experience at BT Games East Point Mall. The staff was friendly and knowledgeable, and they helped me find the game I was looking for. The store was clean and well-organized, making it easy to browse their selection. I was able to make my purchase quickly and efficiently. Overall, a positive experience.

2023-10-02 Lisa

I have been a loyal customer of BT Games East Point Mall for years and have always had a positive experience. The staff is friendly and helpful, and they have a wide selection of games to choose from. The store is clean and well-maintained, creating a pleasant shopping environment. I highly recommend this store to any video game enthusiast.

2023-10-07 James

I recently visited BT Games East Point Mall and was impressed with the facilities and amenities they offer. They have a comfortable seating area where you can relax and play demo games before making a purchase. The store has a wide range of consoles and accessories available, making it a one-stop shop for all your gaming needs. The staff was also friendly and helpful. Overall, a great experience.

2023-10-12 Emma

I was disappointed with my visit to BT Games East Point Mall. The store had a lackluster atmosphere and seemed outdated. The decor was dull and uninspiring. The selection of games was also limited compared to other stores I have visited. Overall, I did not enjoy my experience at this store.

2023-10-17 Daniel

I had a mixed experience at BT Games East Point Mall. While I found the staff to be knowledgeable and helpful, the wait time was quite long. There were not enough staff members available to assist customers, resulting in a lengthy wait to be served. Additionally, the store did not offer any reservation options for popular games, making it difficult to secure a copy on release day. However, the overall customer service was decent and the quality of the products was good.

2023-10-22 Olivia

The customer service at BT Games East Point Mall was exceptional. The staff was friendly and attentive, providing helpful recommendations and answering all of my questions. They went above and beyond to ensure that I had a positive experience. The value for money was also great, with competitive prices on games and accessories. I highly recommend this store for all your gaming needs.

2023-10-27 Jacob

I recently visited BT Games East Point Mall and was pleased with the customer service. The staff was knowledgeable and friendly, assisting me in finding the game I was looking for. The store had a wide selection of games, ensuring that there was something for everyone. The prices were fair and the quality of the products was good. Overall, a positive experience.

2023-11-01 Sophia

I had a terrible experience at BT Games East Point Mall. The staff was rude and unhelpful, making me feel unwelcome in the store. I asked for assistance in finding a specific game and was met with attitude. The overall atmosphere was tense and unpleasant. I will not be returning to this store and would advise others to avoid it.

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