Builders Express Walmer

Builders Express Walmer is close to Builders Express, Main Road, Walmer, Gqeberha, Nelson Mandela Bay Metropolitan Municipality, Eastern Cape, 6065

  • Address: 122 Main Rd, Walmer, Gqeberha, 6070, South Africa
  • Phone: +27 860 994 183
  • Website: builders.co.za

Builders Express Walmer, opening hours today

Day of week Open Close
Sunday 8 AM 2 PM for the week
Monday 8 AM 6 PM
Tuesday 8 AM 6 PM
Wednesday 8 AM 6 PM
Thursday 8 AM 6 PM
Friday 8 AM 6 PM
Saturday 8 AM 4 PM
Builders Express Walmer reviews

Visited the store yesterday. Walked in and there was no one to assist on the floor. Poor security had to go and look for someone to assist me whilst the cashiers just sat there staring at me! I walked to the counter and asked them is there …

No help in the plant section. Till ladies too busy chatting to make eye contact. Bought a trolley full of plants. Had no help at till. Had unpack at repack plants on my own while lady stood staring at her nails. Dont mind packing myself but it felt uncomfortable

It's so hot lately. Thought I would treat my wife with an air cooler. When I opened it at home it was clearly used, water ran out of it. The USB charging point was rusted already. My wife returned it and no apology, not even one word. Just …

2023-10-01 Sarah

Visited the store yesterday. Walked in and there was no one to assist on the floor. Poor security had to go and look for someone to assist me whilst the cashiers just sat there staring at me! I walked to the counter and asked them is there anyone working today?! The cashier rudely responded YES! left her seat and asked me in an angry tone what I wanted. I was taken back at her rudeness and asked politely if there was someone else I could speak with as she was most unhelpful. She then called over the floor manager who was not better at all and did not help at all. Please note, that on a second encounter at the same store a few months ago I witnessed a security guard crawl the floor, underneath the counter whilst he spoke to a client. I thought the floor manager should know this as it's clearly not professional behavior from the staff. I left the store and told them I will never return.

2023-10-01 John

No help in the plant section. Till ladies too busy chatting to make eye contact. Bought a trolley full of plants. Had no help at the till. Had to unpack and repack the plants on my own while the lady stood staring at her nails. I don't mind packing myself, but it felt uncomfortable.

2023-10-01 Emma

It's so hot lately. Thought I would treat my wife with an air cooler. When I opened it at home, it was clearly used, water ran out of it. The USB charging point was already rusted. My wife returned it and no apology, not even one word. Just terrible service.

2023-10-16 David

The overall experience at Builders Express Walmer Hardware store was quite disappointing. The staff seemed uninterested in assisting customers and the security was poor. The plant section was poorly staffed, with the till ladies too busy chatting to pay attention to the customers. When I purchased several plants, I had to unpack and repack them on my own, while the lady at the till just stood there. Additionally, a recent purchase of an air cooler for my wife turned out to be a disappointment as it was clearly used and had rusted components. There was no apology or compensation offered when we returned it. Overall, a highly unsatisfactory experience at this store.

2023-10-21 Kate

I recently visited Builders Express Walmer Hardware store and was thoroughly disappointed with the customer service. When I entered the store, there was no one available to assist on the floor. I had to go find someone myself while the cashiers just stared at me. The cashier at the counter was rude and unhelpful. When I asked if there was someone else I could speak with, she called over the floor manager who was equally unhelpful. I was shocked to witness a security guard crawling on the floor, underneath the counter, while speaking to a customer in a previous visit to the same store. It's clear that the staff and management at this store lack professionalism. I will not be returning.

2023-10-26 Chris

My experience at Builders Express Walmer Hardware store was far from satisfactory. The lack of assistance on the floor and poor security were major issues. The till ladies in the plant section were too busy chatting to make eye contact with customers. When I bought a trolley full of plants, there was no help available at the till. I had to unpack and repack the plants on my own while the lady at the till stared at her nails. Although I don't mind packing myself, I felt uncomfortable in this situation. The customer service at this store needs significant improvement.

2023-10-31 Jessica

Builders Express Walmer Hardware store left a lot to be desired. The customer service was lacking, with no assistance available on the floor. The cashiers seemed uninterested in helping customers, as they just sat and stared. When I approached the counter, the cashier was rude and unhelpful. I had to ask if there was anyone else I could speak with, and even then, the floor manager was of no assistance. On a previous visit, I even witnessed a security guard crawling on the floor while speaking to a customer. This store needs to improve its staff professionalism and customer service.

2023-11-05 Mark

I had a terrible experience at Builders Express Walmer Hardware store. The lack of assistance and poor security were major issues. In the plant section, the till ladies were too busy chatting to make eye contact with customers. When I purchased a trolley full of plants, there was no help available at the till. I had to unpack and repack the plants on my own while the lady at the till stared at her nails. Although I don't mind packing myself, I felt uncomfortable without any assistance. Furthermore, I bought an air cooler for my wife, only to find that it was clearly used and had rusted components. When we returned it, there was no apology or acknowledgement of the poor product quality. This store needs significant improvements in customer service and product quality.

2023-11-10 Laura

My recent visit to Builders Express Walmer Hardware store was extremely disappointing. The customer service was lacking, with no assistance available on the floor. The cashiers appeared to be uninterested in helping customers, as they just sat and stared. When I approached the counter, the cashier responded rudely and unhelpfully. Even after requesting to speak with someone else, the floor manager was of no assistance. On a previous visit, I witnessed a security guard crawling on the floor while speaking to a customer, which further highlighted the lack of professionalism at this store. I will not be returning.

2023-11-15 Michael

I had a poor experience at Builders Express Walmer Hardware store. The customer service was subpar and the staff appeared uninterested in assisting customers. The security measures were also lacking, with no one available on the floor to help. In the plant section, the till ladies were too busy chatting to make eye contact with customers. When I purchased several plants, there was no assistance at the till. I had to unpack and repack the plants myself while the lady at the till just stared at her nails. This lack of help and professionalism left me feeling uncomfortable. Additionally, I purchased an air cooler for my wife, only to find that it was clearly used and had rusted components. There was no apology or acknowledgement of the poor product quality when we returned it. Overall, a highly unsatisfactory experience.

2023-11-20 Rachel

My visit to Builders Express Walmer Hardware store was a complete disappointment. There was no assistance available on the floor and the security measures were poor. The staff, specifically the till ladies in the plant section, were too busy chatting to make eye contact with customers. When I purchased a trolley full of plants, there was no help at the till. I had to unpack and repack the plants on my own while the lady at the till stared at her nails. This lack of assistance and professionalism was uncomfortable for me as a customer. Furthermore, a recent purchase of an air cooler turned out to be used and in poor condition. There was no apology or compensation offered when we returned it. I will not be returning to this store.

2023-11-25 Daniel

The customer service at Builders Express Walmer Hardware store was severely lacking. When I entered the store, there was no one available to assist on the floor. The cashiers at the counter seemed uninterested in helping customers, as they just sat and stared. When I asked if there was anyone working, the cashier responded rudely and reluctantly left her seat to assist me. However, she was unhelpful and seemed annoyed by my presence. I then asked if there was someone else I could speak with, and the floor manager was equally unhelpful. This store needs significant improvements in staff professionalism and customer service.

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