City Power
City Power is close to Siemert Road, Doornfontein, Johannesburg, City of Johannesburg Metropolitan Municipality, City of Johannesburg Metropolitan Municipality, Gauteng, 2001
- Address: 108 Siemert Rd, Doornfontein, Johannesburg, 2094, South Africa
- Phone: +27 11 402 5752
- Website: citypower.co.za
City Power, opening hours today
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City Power reviews
They don't deserve this 1 star. Batho Pele principles don't mean anything to them. The treatment is very bad. We came in the morning to sort out an issue and then we had to leave for payments. But we needed to go back to show them proof of …
Cannot get through to any City Power numbers to report outage after loadshedding
Takes an hour to answer the phone and then the answer is: "Yes, we know you have been without power for twelve hours, but no, we don't know when it will be restored". How can I run a business like this? Do I keep my team hanging on …
They don't deserve this 1 star. Batho Pele principles don't mean anything to them. The treatment is very bad. We came in the morning to sort out an issue and then we had to leave for payments. But we needed to go back to show them proof of payment, and they made us wait for over an hour before attending to us. Disappointing service!
Cannot get through to any City Power numbers to report outage after loadshedding
Takes an hour to answer the phone and then the answer is: "Yes, we know you have been without power for twelve hours, but no, we don't know when it will be restored". How can I run a business like this? Do I keep my team hanging on?
I must say they have been very unreliable lately, the problem started about 2 to 3 months ago and since then we have been without power for up to 12 hours every day. This has had a major impact on our business. We have tried contacting them, but no one seems to know what is going on. They cannot give us a timeframe for when the issue will be resolved. We are very frustrated and disappointed with their service.
I have been a loyal customer of City Power for many years, but recently, the quality of their service has deteriorated significantly. I have experienced multiple power outages in the past few weeks, and each time, it takes forever for them to restore the power. The lack of communication and transparency is extremely frustrating. I am seriously considering switching to another power provider.
The customer service at City Power is absolutely appalling. I have called numerous times to report a power outage, and each time, I have been met with incompetence and indifference. It is extremely frustrating and disheartening to be left in the dark, both literally and figuratively. I would not recommend City Power to anyone.
I recently visited City Power to make a payment, and I must say, the experience was far from pleasant. The staff were rude and unhelpful, and it took a significant amount of time to complete a simple transaction. The overall ambiance and decor of the power station were also disappointing. I would not recommend visiting City Power if you can avoid it.
I have had numerous issues with City Power in the past, but the worst one was when I experienced a prolonged power outage and was unable to get through to any of their numbers to report the issue. It took several days for the power to be restored, and during that time, I had to endure significant inconvenience and discomfort. I hope they improve their communication and customer service in the future.
The facilities and amenities at City Power are severely lacking. The waiting area is small and cramped, and there is nowhere to sit or relax while waiting for assistance. Furthermore, there are no refreshments or vending machines available, which is disappointing considering the amount of time one often has to spend at the power station. Overall, the facilities are in dire need of improvement.
I recently had to visit City Power to resolve an issue with my account, and I was thoroughly disappointed with the level of customer service I received. The staff were unhelpful and seemed to have no knowledge or understanding of the problem. I was sent from one department to another without any resolution. It was a frustrating and time-consuming experience.
I have been a customer of City Power for many years, and I have not had any major issues with their services. The wait times are generally reasonable, and the staff are usually helpful and friendly. However, there have been a few instances where I have had to wait longer than expected or had difficulty getting through on the phone. Overall, I would say my experience with City Power has been satisfactory.
I recently visited City Power to sort out a billing issue, and I must say, I was impressed with the level of customer service I received. The staff were friendly and helpful, and they were able to resolve my issue quickly and efficiently. The overall atmosphere of the power station was also welcoming and comfortable. I would recommend City Power to others based on my positive experience.
