We do a lot of traveling and in the last year we've been purchasing kitchen and houseware for our soon to be retirement home in Eastern Cape having given my son my entire kitchenware lock & stock. The kitchen is my domain - I do the cooking and I know what utensils I need. I received no help in selecting the right utensils for my specific needs, no advice on the different brands or materials, nothing. The assistants were more interested in chatting amongst themselves than assisting customers. I left the store frustrated and disappointed.