This company sets a sound example of what excellent customer service and experience should be. Alison, Lee, Lynn, Oscar and team were a pleasure to deal with. Service and attitude like this is very rare in this day and age; that when one …

The whole experience at Ian Burgess-Simpson Pianos was fantastic. The wait time was minimal and we were promptly greeted by the friendly staff. The atmosphere in the showroom was elegant and sophisticated, creating a perfect ambiance for choosing a piano. The staff was extremely knowledgeable and helpful, providing us with all the information and guidance we needed. The quality of the pianos and services offered was exceptional, and the prices were reasonable for the value provided. The staff demonstrated excellent customer service, making us feel valued and appreciated as customers. Overall, our experience at Ian Burgess-Simpson Pianos was top-notch and we highly recommend them.

Ian Burgess-Simpson Pianos exceeded my expectations in every way. The staff was friendly, knowledgeable, and attentive, providing me with exceptional customer service from start to finish. The showroom was beautifully decorated and showcased some of the most exquisite pianos I have ever seen. The quality of the pianos and services provided was outstanding, and the prices were reasonable considering the value offered. The staff ensured that I had a memorable and enjoyable experience, making me feel valued and appreciated as a customer. I highly recommend Ian Burgess-Simpson Pianos for their exceptional products and top-notch customer service.