Thank you Italtile! We made an appointment for your "designer" to come out and help with bathroom remodeling. Firstly she forgot about the appointment so I'm glad I called on the day to remind her. When she did arrive about an hour late, we had already purchased tiles and decided to go ahead with the job anyway. She sat there for 2 hours on her phone and then had the audacity to tell me that she had to leave to attend to other clients. Needless to say, I've had to make my own plans and I certainly won't be recommending Italtile Somerset West to anyone. Rude, unprofessional and unreliable.