Macdonald Steel
Macdonald Steel is close to Chamberlain Road, Mobeni East, Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4004
- Address: 403 Chamberlain Rd, Jacobs, Durban, 4052, South Africa
- Phone: +27 31 450 5200
- Website: macdonaldholdings.com
Macdonald Steel, opening hours today
| Day of week | Open | Close |
|---|---|---|
| Monday | 7:30 AM | 4:30 PM |
| Tuesday | 7:30 AM | 4:30 PM |
| Wednesday | 7:30 AM | 4:30 PM |
| Thursday | 7:30 AM | 4:30 PM |
| Friday | 7:30 AM | 4:30 PM for the week |
| Saturday | 7:30 AM | 12 PM |
Macdonald Steel reviews
Good customer service who assist in helping exactly the type of steel you looking for. Free delivery to Durban for products ordered above R2000 which is great. Products are of great quality and parking is adequate and safe within the premises.
worst service ever guards think they own the place tried calling the manager but will wait and see if he returns my call
Takes very long for them to answer the call.
Good customer service who assist in helping exactly the type of steel you looking for. Free delivery to Durban for products ordered above R2000 which is great. Products are of great quality and parking is adequate and safe within the premises.
Worst service ever. Guards think they own the place. Tried calling the manager but will wait and see if he returns my call.
Takes very long for them to answer the call.
Overall Experience: 4. Personal experiences: The staff was helpful in helping me find the right type of steel. Ambiance and Decor: The premises were clean and well-maintained. Wait Time and Reservations: I did not experience any wait time or need for reservations. Customer Service and Staff: The staff was friendly and knowledgeable. Initial Impression and Atmosphere: The atmosphere was professional and organized. Value for Money: The prices were reasonable for the quality of the products. Facilities and Amenities: Adequate parking and safe premises. Quality of Products/Services: The steel products were of great quality.
Overall Experience: 3. Personal experiences: The customer service was average, nothing outstanding. Ambiance and Decor: The premises were decently decorated but nothing special. Wait Time and Reservations: I did not have to wait long but did not make any reservations. Customer Service and Staff: The staff was polite but not overly helpful. Initial Impression and Atmosphere: The atmosphere was okay, nothing remarkable. Value for Money: The prices were average, not particularly good or bad. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were decent quality.
Overall Experience: 5. Personal experiences: The customer service was excellent, they assisted me in finding exactly the type of steel I was looking for. Ambiance and Decor: The premises were clean and well-maintained. Wait Time and Reservations: There was no wait time and no need for reservations. Customer Service and Staff: The staff was friendly, knowledgeable, and went above and beyond to help me. Initial Impression and Atmosphere: The atmosphere was professional and welcoming. Value for Money: The prices were reasonable for the high-quality products. Facilities and Amenities: Adequate and safe parking. Quality of Products/Services: The steel products were of great quality.
Overall Experience: 2. Personal experiences: I had a poor experience with the customer service. Ambiance and Decor: The premises were average in terms of ambiance and decor. Wait Time and Reservations: I experienced a long wait time and did not have a reservation. Customer Service and Staff: The staff was unhelpful and rude. Initial Impression and Atmosphere: The atmosphere was not welcoming. Value for Money: The prices were not worth the poor service. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were average quality.
Overall Experience: 4. Personal experiences: The customer service was satisfactory, they helped me find what I needed. Ambiance and Decor: The premises were clean and presentable. Wait Time and Reservations: There was no significant wait time or reservations needed. Customer Service and Staff: The staff was friendly and helpful. Initial Impression and Atmosphere: The atmosphere was professional. Value for Money: The prices were fair for the quality of the products. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were of good quality.
Overall Experience: 1. Personal experiences: The customer service was terrible, the guards acted as if they owned the place. Ambiance and Decor: The premises were lacking in ambiance and decor. Wait Time and Reservations: I did not have to wait but the lack of reservations system made it chaotic. Customer Service and Staff: The staff was rude and unhelpful. Initial Impression and Atmosphere: The atmosphere was hostile. Value for Money: The prices were not justified by the poor service. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were below average quality.
Overall Experience: 4. Personal experiences: The customer service was friendly and helpful. Ambiance and Decor: The premises had a clean and professional decor. Wait Time and Reservations: I did not experience any significant wait time and did not need to make a reservation. Customer Service and Staff: The staff was knowledgeable and assisted me in finding the right steel products. Initial Impression and Atmosphere: The atmosphere was organized and efficient. Value for Money: The prices were fair and reasonable. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were of high quality.
Overall Experience: 3. Personal experiences: The customer service was average, nothing outstanding. Ambiance and Decor: The premises were decently decorated but nothing special. Wait Time and Reservations: I did not experience any wait time or need for reservations. Customer Service and Staff: The staff was polite but not overly helpful. Initial Impression and Atmosphere: The atmosphere was okay, nothing remarkable. Value for Money: The prices were average, not particularly good or bad. Facilities and Amenities: Adequate parking. Quality of Products/Services: The steel products were decent quality.
