We were without electricity for 4 days because of a cable that was broken when fibre was installed. My washing had been piling up and i desperately needed to find an affordable laundromat especially for my kids clothing. I called numerous times before my call was answered and went through to the voicemail. I left a message and was called back. I explained my situation and asked if they had availability for drop-off laundry. The person on the phone was very understanding and assured me that they could accommodate my request. I was relieved and happy with the service they provided. The wait time was reasonable and the staff was friendly and helpful. The quality of the laundry was good and my clothes came back clean and fresh. Overall, I had a positive experience with Retreat Laundromat.